Consultancy

It's all about the delivery

Implementation Services

At the start of the project a TRU Consultant will be assigned to the project and see the project through to completion at Go Live, you’re in the right hands with the team at TRU

The TRU Consultant will document all of your business rules and business requirements with regards to the TRU platform making sure you get the right guidance throughout the project and beyond.

Our implementation process can be summarised as follows:

  • Project Management
  • Process Definition
  • Solution Design
  • Critical Success factors to meet business objectives
  • Installation and Configuration
  • Training
  • Go-Live Assistance
  • Post Go Live Review

Delivery Optimisation Review

The Delivery Optimisation Review (DOR) is designed to review your business rules and business requirements to ensure the best use of the TRU Platform.

The Delivery Optimisation Review is also used at the start of the project to ensure that all business processes, business rules and requirements are captured and implemented into the TRU Platform, to ensure that the best results are obtained and the TRU Platform is utilised to its full potential and maintain a very positive customer experience.

The DOR is bespoke to your company and business requirements.

 

“I believe one of the key differentiators between the team at TRU and other routing product vendors I have come across is their genuine goal to work and interact very much as a partner relationship”.

Paul Dodgson, IME Core Systems Support Manager, Iron Mountain Europe

 

get started on your journey

Let's have an chat and get things moving. If it's appropriate let's demonstrate the platform.

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