I have worked with TRU (121 Systems) since 2007. During the 6 years, we have implemented the routing software provided by them in Nestle Waters 5 European markets. When I look into the past and think of how many changes have been applied in our logistics department, I can’t imagine how it would be not having this routing system in place for making business decisions. The software itself is really incredible and powerful. Depending on which of the modules are being used, you can analyse and improve business on different levels: from a strategic perspective as far as localisation of branches to “ground” level taking it as far as deciding if a delivery vehicle should turn left or right to reach a customer.
I must state that many things that we have achieved during these 6 years would have been much more difficult or probably not even possible, if we didn’t have the great support from the team at TRU (121 Systems). Their approach to customer service is first class. They are always innovative, proactive and reliable. I have asked questions that are never without an answer or issue without solution. I would like to say the same about our other vendors but unfortunately I can’t.” Dariusz Pawlica, Nestle Waters Direct.