Office Depot assessed the mobile solutions on the market and chose TRU Mobile, not only due to its true integration with their other Roadnet Transportation Suite modules but because it provided them with a step change. They now have critical functionality that will benefit their organisation.
TRU Mobile now allows Office Depot to:
• Regroup stops
An intuitive functionality and applicable to Office Depot processes.
• Utilise the in-built camera & signature capture
Provides additional support for Office Depot associates and also creates opportunity for advanced proof of delivery and in-depth information relating to returned goods.
• Utilise ‘over the air’ software updates and device configuration
Saving time as scheduling devices from one location is now a thing of the past.
• Utilise in-built GPS navigation
Office Depot no longer need to provision for satellite navigation systems and therefore reduce expenditure.
The team at TRU and Office Depot worked closely together and achieved implementation in just over a 2 month period. Both parties endeavoured to keep disruption to a minimum and overall delivery schedules ran according to plan.
TRU Mobile also allowed Office Depot’s host interfacing to remain the same which ultimately made migration easier and as a result helped to reduce implementation time.
As a result of our achievement, excellent working relationship and Office Depot’s need for advanced support, they approached TRU to replace internal interfaces between their host system and Roadnet Transportation Suite. Going forward this will provide them with increased flexibility, speed when implementing changes and the ability to notify customers when a delivery will take place.