Case Study

G&P Batteries Ltd

G & P Batteries is the UK’s leading waste battery collection and recycling company.

With more than 25 years’ experience in the industry, G & P has an established reputation for the safe removal of every kind of waste battery by all current legislation.

Customers include retailers under the new compliance scheme; new regulations ensure customers can return old batteries.

Other customers include battery manufacturers, industrial, automotive garages, electrical engineering companies, telecommunications companies, power stations, transport and rail groups, the defence industry and even the Royal Navy disposing of spent submarine batteries.

Their fleet of 21 vehicles ranging from 3.5-tonne vans to 44 tonne articulated HGVs ensures access to any site across the UK, no matter how small or complicated.

Once collected, all batteries are taken to G & P’s headquarters in Darlaston, where the team sorts the batteries into their various chemistries. They are then consolidated until the optimum batch size is accumulated, before being sent to the most appropriate recycling facility.

The Challenge

Due to the strict regulations in the battery collection and disposal industry, G & P Batteries needed to be able to rely completely on their route planning and collection system – it was vital that any solution should allow them to put absolute trust inaccurate results.

G & P Batteries undergo up to 30-40 duty of care audits every year, so any system they use needs to stand up to robust testing and analysis. External auditors ensure storage, sorting and recycling comply with strict guidelines.

  • 1500 active customers
  • 22 vehicles
  • 22 daily routes

The Solution

G & P Batteries were one of TRU ’s first customers and they’ve been using Roadnet since 2003.

During that time, they have been delighted with the reliability, accuracy and effectiveness of the system. They use Roadnet to schedule battery collection routes to their customers in the most sensible and effective manner.

Roadnet allows them to customise settings, schedule bookings and collection times with the most effective use of their fleet of vehicles. They have found the system exceptionally easy to use.

The interface allows lots of interaction, for example, one really useful feature is the ability to hover over sites in the map to see full client details, collection dates and the status of each account.

The Operations team have found that the system allows them to plan multi- routine schedules and define what resources are needed to successfully meet targets. It is also highly flexible, allowing conditions to be made based on any special requirements or parameters.

G & P Batteries also use the MobileCast® vehicle tracking system, which allows them to track vehicles, monitor arrival times to fit in with clients’ specified preferred collection times and also feedback up-to-the-minute information on locations and expected arrivals of drivers, without relying on texting to mobile phones.

The Roadnet system will also be used to help select potential sites for new depots, which will inevitably be needed to cope with the growing number of collections.

170% increase in output achieved

G & P Batteries were able to reduce staff numbers from three full-time employees to one person who also has other responsibilities in addition to route planning. This has meant output has increased by 170% as a direct result of using Roadnet. The system also gives them the capacity to grow and increase output in the future without increasing headcount.

Service to one client increased by 400%

One client is a multi-national telecommunications company with a large network of locations.

Working with the team at TRU along with changes to their internal management structure and transport department has led to a 400% increase in effectiveness.

By allocating a team solely targeted to servicing this one client, customer service levels improved and previously unacceptably high aborted collections were almost eliminated.

Savings in labour time and fuel costs Accurate mapping and data means G & P Batteries consistently produce efficient and effective route plans, which in turn generate critical savings in labour time and fuel costs through the capability for systems optimisation.

Highly customisable to meet strict regulatory guidelines

Industry regulation requires G & P Batteries to produce 30 to 40 duty of care audits per year.

Roadnet provides exactly the flexible and reliable system required to cope with this demand.

They are completely satisfied that the current Roadnet configuration could cope with much higher demand without the need to upgrade.

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