G & P Batteries were one of TRU ’s first customers and they’ve been using Roadnet since 2003.
During that time, they have been delighted with the reliability, accuracy and effectiveness of the system. They use Roadnet to schedule battery collection routes to their customers in the most sensible and effective manner.
Roadnet allows them to customise settings, schedule bookings and collection times with the most effective use of their fleet of vehicles. They have found the system exceptionally easy to use.
The interface allows lots of interaction, for example, one really useful feature is the ability to hover over sites in the map to see full client details, collection dates and the status of each account.
The Operations team have found that the system allows them to plan multi- routine schedules and define what resources are needed to successfully meet targets. It is also highly flexible, allowing conditions to be made based on any special requirements or parameters.
G & P Batteries also use the MobileCast® vehicle tracking system, which allows them to track vehicles, monitor arrival times to fit in with clients’ specified preferred collection times and also feedback up-to-the-minute information on locations and expected arrivals of drivers, without relying on texting to mobile phones.
The Roadnet system will also be used to help select potential sites for new depots, which will inevitably be needed to cope with the growing number of collections.
170% increase in output achieved
G & P Batteries were able to reduce staff numbers from three full-time employees to one person who also has other responsibilities in addition to route planning. This has meant output has increased by 170% as a direct result of using Roadnet. The system also gives them the capacity to grow and increase output in the future without increasing headcount.
Service to one client increased by 400%
One client is a multi-national telecommunications company with a large network of locations.
Working with the team at TRU along with changes to their internal management structure and transport department has led to a 400% increase in effectiveness.
By allocating a team solely targeted to servicing this one client, customer service levels improved and previously unacceptably high aborted collections were almost eliminated.
Savings in labour time and fuel costs Accurate mapping and data means G & P Batteries consistently produce efficient and effective route plans, which in turn generate critical savings in labour time and fuel costs through the capability for systems optimisation.
Highly customisable to meet strict regulatory guidelines
Industry regulation requires G & P Batteries to produce 30 to 40 duty of care audits per year.
Roadnet provides exactly the flexible and reliable system required to cope with this demand.
They are completely satisfied that the current Roadnet configuration could cope with much higher demand without the need to upgrade.